Where are the items made and shipped from?
United States
Can I cancel my order?
You can only cancel within 24 hours. If more than 24 hours, orders will be in production and can’t be canceled. Please send us a message within 24 hours. http://sunshinepocket.com/contact-us/
What is your processing time?
3-5 Days Preparing and Processing Fulfillment Time. Your item will ships when it is fulfilled. You will receive an email notification.
Where do you ship to?
At this time we only ship to the United States & Canada.
What is your shipping options & delivery times?
Domestic Options:
- Economy (5-8 business days after fulfillment)
- Standard (3-5 business days after fulfillment)
- Express (1-3 business days after fulfillment)
- Overnight (1 business day after fulfillment)
- Flat Rate (5-8 business days after fulfillment)
International Options:
- No rush (10-20 business days after fulfillment) Without tracking
- Economy (5-10 business days after fulfillment)
- Standard (3-5 business days after fulfillment)
- Standard DDP (3-5 business days after fulfillment) Canada only Information
- Express (1-3 business days after fulfillment)
- Flat Rate (10-20 business days after fulfillment)
Do you offer tracking?
Yes, we do! Orders shipping with the overnight, express, and standard methods will always have tracking available. Meanwhile, orders shipped out with the economy, no rush, or flat rate method may not have tracking available.
http://sunshinepocket.com/order-tracking/
What materials do you use?
T-Shirts:
- 100% combed and ring-spun cotton (heather colors contain polyester)
- Fabric weight: 4.2 oz (142 g/m2)
- Shoulder-to-shoulder taping
- Side-seamed
Size Chart
Each Item has a size chart in the product description. Our size chart is accurate, please review carefully before purchasing as we do not offer exchanges at this time.
Return Policy
We do not offer refunds at this time. If your item arrived damaged or flawed, please send us a message. We will work with you to resolve the matter asap. http://sunshinepocket.com/contact-us/
Can I exchange?
Please review our size chart carefully, because we do not offer exchanges at this time.
What if my package is lost or returned to sender?
Send us a claim message with the order number and email address used at the time of order within 7 days and we will help you resolve asap.
http://sunshinepocket.com/contact-us/
How can I check the status of my order?
Use this tracking Link: http://sunshinepocket.com/order-tracking/
Or
Log into your account for status: http://sunshinepocket.com/my-account/
What Non-Profit Organization do you give back to?
We are currently giving back 2.22% of each sale to Oceana’s Efforts to protect the ocean and animals in danger.
For More Information, visit: http://sunshinepocket.com/about/
How do I contact you?
You can send us a message via our contact page below. Please include order#, original email used and the message of how we can help you.